Privacy Policy

This Privacy Policy explains how newgames-go.com (“the Website”, “we”, “us” or “our”) may manage personal and technical information generated when visitors use our casino guides, reviews and comparisons.

The Website is an information publisher. It does not operate a casino, accept deposits, hold player funds or manage withdrawals. External platforms control information collected through their own registration, payment and gaming systems.

This policy applies to the Website and direct communications with us. Where applicable, we aim to follow the Privacy Act 1988 and the Australian Privacy Principles.

Our privacy approach

Public content can generally be used without providing a name. We aim to collect only information reasonably connected with operating, improving and protecting the Website. The exact information depends on the features used, browser settings and active service providers.

Information supplied by visitors

We may receive a name, email address, message and preferences when a visitor contacts us, reports an error, provides feedback, subscribes to updates or makes a privacy request.

Only provide information needed for the relevant purpose. Do not send casino passwords, payment card numbers, wallet recovery phrases, identity documents or confidential account records through a standard contact channel.

Data collected during a visit

When a page loads, systems may record an IP address, device and browser type, language, approximate region, requested page, referral URL, access time and errors.

Cookies may record whether a browser returns, which pages are viewed or whether an external link is selected. Technical data may be personal information where it can reasonably identify a person. We may also create aggregated statistics.

How we use information

We may use information to provide and secure pages, answer messages, improve content and mobile usability, understand page performance, detect spam and security threats, remember preferences, administer subscriptions, measure referrals and comply with legal duties.

We do not use Website data to determine casino payouts, verify players or manage external gambling accounts.

Feedback and correspondence

Messages may be reviewed by people responsible for content, support or maintenance. We may use non-confidential suggestions to improve the Website.

Contact details will not be published with feedback unless requested and agreed. Correspondence may be retained to record how an issue was handled.

Cookies and tracking tools

The Website may use cookies, pixels, local storage and related identifiers. Necessary tools may deliver pages, manage security and remember privacy settings. Optional analytics and affiliate tools may measure page views, traffic sources and commercial-link clicks.

Visitors may manage non-essential categories through an available preference tool or browser settings. More detail appears in our Cookies Policy.

Affiliate measurement

Some casino links may contain tracking parameters used to attribute a later action to the Website. We may receive a click ID, campaign, country, device category or conversion status and may earn commission.

Affiliate data does not normally include passwords, payment credentials or verification documents. Those records remain controlled by the operator.

Analytics and aggregated reporting

We may analyse activity to identify useful articles, traffic sources and technical problems. Reports may be aggregated or de-identified for editorial planning, performance monitoring or commercial analysis. We do not attempt re-identification unless needed for security or law.

Service providers and disclosure

Information may be processed by providers of hosting, security, analytics, email, anti-spam, backups, forms or affiliate services.

We may disclose information where required by law, needed to investigate attacks or protect our rights. During a Website transfer, relevant information may be provided to advisers or a successor. We do not sell visitor contact databases to casino operators.

External platforms

The Website may include links, banners or embedded material supplied by casinos, game providers, payment services and other independent organisations.

External platforms may collect account, identity, payment, device and gambling information. Their privacy practices are outside our control. Review the provider’s policy, licence status and terms before creating an account or transferring funds.

Overseas processing

Cloud hosting, analytics, security, email and affiliate services may involve providers or servers outside Australia.

Information may be processed in countries with different privacy rules. Where practical, we limit transfers and use reasonable safeguards. We cannot guarantee that every record remains in Australia.

Retention and deletion

We keep identifiable information only while reasonably needed for its purpose, legal compliance, security or Website administration.

Contact records may remain after a request closes, technical logs for troubleshooting, and analytics or affiliate data for reporting periods. Information no longer needed may be deleted or de-identified, while backups may remain temporarily.

Security measures

We use reasonable safeguards such as encrypted connections, restricted access, authentication, software updates, monitoring and backups.

No online service can guarantee absolute security. Visitors should not send sensitive casino or financial information through ordinary email.

Access, correction and deletion

You may request access to personal information we hold about you or ask us to correct information that is inaccurate, incomplete or outdated.

We may verify identity and restrict access where permitted by law, including to protect another person, confidential information or Website security. You may also request deletion where appropriate.

Marketing and privacy controls

Optional marketing emails should include an unsubscribe method. A limited suppression record may remain after opt-out.

Visitors may manage cookies through an available preference panel, browser controls or device settings.

Complaints and children

Privacy questions, access requests and complaints may be sent through the Website contact details. Do not send passwords, banking details or identity files through a general enquiry.

Where applicable, an unresolved matter may be raised with the Office of the Australian Information Commissioner.

The Website is intended for adults aged 18 or over. We do not knowingly collect children’s information for gambling-related marketing. A parent or guardian may request review and removal.

Revisions and contact

We may change this Privacy Policy to reflect new technologies, Website features, providers, legal requirements or information-handling practices.

The current version will be published here with the latest revision date. Privacy contact information is available on newgames-go.com.